At Connect Seafood, we are committed to protecting your personal and sensitive information. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you interact with our website (collectively referred to as “the Site” or “we”), mobile application, email communications, or any other means of contacting us.

Personal Data We Collect:

We may collect the following personal and sensitive information about you:

1. Contact Information: Your name, email address, physical address, phone number, and fax number (if applicable).
2. Account Information: Usernames, passwords, account numbers, and login credentials.
3. Order and Payment Details: Personal details related to your orders, including order dates, quantities, payment methods, and invoices.
4. Personal Preferences: Your food preferences, dietary restrictions, and other personal data that you provide through surveys, questionnaires, or any other means.

How We Collect Personal Data:

We collect personal and sensitive information about you in the following ways:

1. Through Our Website: By filling out forms on our Site, including order forms, contact forms, and registration forms.
2. Through Email Communications: When we send emails to you for various purposes, such as promotional offers, account notifications, or order confirmations.
3. Through In-Person Interactions: During your visits to our physical locations (if applicable).
4. Through Third-Party Services: We may use third-party services, such as social media platforms, analytics tools, and email marketing software.

How We Use Personal Data:

We will use your personal and sensitive information for the following purposes:

1. To Fulfill Your Orders: To prepare, package, ship, and deliver orders.
2. To Provide Customer Service: To respond to customer inquiries, resolve issues, and offer personalized services.
3. To Personalize Communications: To send targeted promotional offers, account notifications, and order confirmations based on your preferences.
4. To Conduct Business Operations: For financial management, accounting, and administrative purposes.

How We Protect Your Personal Data:

We take the following measures to protect your personal and sensitive information:

1. Data Encryption: We use secure encryption protocols (e.g., SSL/TLS) to encrypt data during transmission.
2. Password Protection: We protect account passwords using industry-standard password hashing algorithms.
3. Secure Data Storage: We store personal and sensitive information on servers that are hosted in the USA, with appropriate physical and administrative controls.

Your Rights:

As a user of our Site, you have the following rights:

1. Right to Opt-In/Out: You have the right to opt-in or opt-out of promotional emails, direct mailings, or other marketing communications.
2. Right to Access: You have the right to request access to your personal and sensitive information for review and correction.
3. Right to Data Deletion: In certain circumstances, you have the right to request that we delete your personal and sensitive information.

Cookies and Tracking

We may use cookies or other technologies to collect non-personal data about your browsing habits, including:

1. IP Address: Your Internet Protocol address for location-based purposes.
2. Device Fingerprinting: A unique identifier for each device, which is used to identify the browser or device you are using.

Third-Party Cookies

We may use third-party cookies, such as those from analytics tools or email marketing software, to collect non-personal data about your browsing habits.

GDPR and CCPA Compliance:

Connect Seafood complies with applicable laws and regulations regarding personal and sensitive information handling. We meet the requirements of the:

1. General Data Protection Regulation (GDPR)
2. California Consumer Privacy Act (CCPA)

Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time, as necessary. The changes will be effective immediately and may apply retroactively.

Contact Us:

If you have any questions, concerns, or suggestions about our Privacy Policy, please contact us:

Connect Seafood [insert physical address] [insert email] [insert phone number]

Effective Date: August 5, 2025

Last Updated: August 5, 2025

This Privacy Policy is valid as of the date stated above. By using the Site or other means of contacting us, you consent to the collection and use of your personal and sensitive information in accordance with this Privacy Policy.

Do-Not-Track

If you are using a device with a “do not track” feature (e.g., DNT), we will continue to collect and use personally identifiable information as described here.

Children’s Data Protection:

Connect Seafood does not knowingly collect personal and sensitive information about children under the age of 18. If you are under 18, please do not provide us with your personal and sensitive information.

Data Transfer and Storage

We may transfer or store your personal and sensitive information to third-party vendors or service providers that we have selected as trusted partners.

Indemnification:

You agree to indemnify and hold harmless Connect Seafood and its officers, directors, employees, and agents from any claims, demands, or liabilities arising out of the misuse of this Privacy Policy by you.

Governing Law and Jurisdiction

This Privacy Policy will be governed by and construed in accordance with the laws of the state of Florida. Any disputes that may arise are subject to binding arbitration in accordance with the rules of the American Arbitration Association.

Disclaimers:

We do not intend for this Privacy Policy to be a comprehensive or exhaustive explanation of our data protection practices, including any third-party vendors we may use, or any other means of protecting your personal and sensitive information.

Acknowledgement:

By using the Site or other means of contacting us, you acknowledge that you have read, understand, and agree to be bound by this Privacy Policy.